Privacy Policy

At Al-Jazary Software Company, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website, mobile applications, and software solutions, including our Dist (Distribution), ERP, and POS (Point of Sale) platforms available on the Google Play Store and Apple App Store.

By accessing our services or installing our mobile applications, you agree to the practices described in this policy. We believe in transparency and want you to understand how we handle your data to provide you with the best possible experience across all platforms.

We collect information to provide better services to all our users. The types of information we collect include:

• Identification Data: Name, email address, phone number, and business details when you register or use our apps.
• Usage Data: Information about how you interact with our apps, including logs, performance data, and crash reports to improve stability.
• Location Data: For Dist and ERP apps, we may collect precise or approximate location information if you grant permission, to facilitate delivery tracking and field operations.
• Device Information: Hardware model, OS version, and unique identifiers (such as IDFA or AAID) to identify the device for security and notification purposes.
• Business Data: Inventory, sales records, and customer details processed through our ERP and POS systems as part of our service to your business.

To provide full functionality, our Dist, ERP, and POS mobile applications may request access to the following device features:

• Camera: For scanning barcodes, QR codes, or capturing images for document uploads and product records.
• Bluetooth/Nearby Devices: For connecting to thermal printers, external scanners, or other hardware peripherals essential for POS operations.
• Storage & Files: To save generated reports, invoices, or to upload existing documents for business management.
• Location: To track delivery personnel (Dist app) or to record the location of sales transactions (ERP/POS) for auditing and logistics.
• Notifications: To send important alerts regarding system updates, task assignments, or business notifications.

We use the collected data for various purposes:

• To provide, maintain, and optimize our ERP, Dist, and POS services.
• To process and track sales, deliveries, and business transactions in real-time.
• To manage your account, provide technical support, and ensure security.
• To comply with legal obligations and prevent fraudulent use of our systems.
• To provide push notification alerts relevant to your business operations.

In compliance with Google Play and Apple App Store requirements, we provide a clear mechanism for users to delete their accounts and data:

We implement high-grade encryption for all data processed across our systems. We do not sell your personal or business data to third parties.

We may use trusted third-party providers for infrastructure (e.g., Google Firebase, AWS), payment processing, or analytics. These providers are strictly prohibited from using your data for any other purpose and must comply with our security standards.

For any privacy-related inquiries regarding our Dist, ERP, or POS applications, please contact us: